This document applies to the website: https://armi-med.ru/
Right holder: LLC “ARMI”
1. General Provisions
1.1. This Personal Data Processing and Protection Policy (hereinafter – the “Policy”) governs the procedure for processing and protecting information about individuals that LLC “ARMI” (hereinafter – the “Operator”) receives when the website armi-med.ru is used
1.2. By using the website, the user confirms their agreement with the terms of this Policy
2. Legal Grounds for Processing
Personal data is processed in accordance with the legislation of the Russian Federation, including but not limited to

• Federal Law No. 152-FZ “On Personal Data”
• Law of the Russian Federation “On Advertising”
• Civil Code of the Russian Federation
• Other applicable regulatory acts

3. What Data We Collect
The Operator may receive and process the following categories of data

• Full name
• Phone number
• E-mail
• Information about health status for the purpose of making an appointment (if provided by the user)
• Data provided via feedback and contact forms
• IP address, cookies, technical information
• Statistical data on visits to the website

4. Purposes of Processing
Personal data is processed for the following purposes

• Scheduling appointments
• Provision of medical services
• Providing consultations
• Informing about services and promotions
• Handling user requests and inquiries
• Analytics and statistics
• Ensuring proper operation of the website
• Targeted advertising

5. Methods of Processing
The Operator processes data by way of

• Collecting
• Recording
• Storing
• Updating and clarifying
• Using
• Blocking
• Deleting
• Destroying

Data can be processed both in automated and non-automated modes
6. Transfer of Data to Third Parties
Data may be transferred to the following categories of third parties

• Hosting providers
• CRM systems
• Online booking and appointment services
• Medical specialists in the course of service provision
• Advertising services (Yandex, Google, Meta*, VK, and others)

Data is transferred only in accordance with the law and within the scope necessary to provide services
*Meta is recognized as an extremist organization and is banned in the Russian Federation
7. Cross-Border Data Transfer
Cross-border transfer of data is permitted when using foreign services for statistics, advertising, CRM, and similar tools
8. Data Retention Period
Personal data is stored until the purposes of processing are achieved, or until the user withdraws their consent
9. User Rights
The user has the right to

• Request information on which data is being processed
• Request that data be clarified or updated
• Withdraw consent to data processing
• Request deletion of their data
• File a complaint with Roskomnadzor

10. Data Protection
The Operator takes organizational and technical measures to protect data from

• Unauthorized access
• Modification
• Distribution
• Deletion
• Misuse

SSL certificates and other security tools are used to protect information
11. Cookies
The website uses cookies for

• Statistics and analytics
• Ensuring proper operation of the website
• Personalization
• Advertising

The user may disable cookies in their browser settings
12. Third-Party Services Used
The website may use the following third-party services

• Yandex.Metrica
• Google Analytics
• Meta Pixel*
• VK Reklama
• Online booking services
• CRM systems

*Meta is recognized as an extremist organization and is banned in the Russian Federation
13. Operator Contact DetailsLLC “ARMI”
Legal address
236011, Kaliningrad, Ostrovskogo Koshevogo St., 13, premises VII A
Actual address
236011, Kaliningrad, Ostrovskogo Koshevogo St., 13, premises VII A
Phone numbers
8 (4012) 525-009, +7 921 612-50-09, +7 931 615-49-07
INN (Taxpayer Identification Number): 3906401749
KPP: 390601001
OGRN (Primary State Registration Number): 1223900001698
OKPO: 74720744
E-mail: armi.ims@mail.ru
Medical license No. Л041-01157-39/00643753 dated 15.03.2023, valid indefinitely
General Director: Zhanbaeva Saltanat Satvaevna
14. Consent to Processing
Submitting data via the website (form, call, message) constitutes the user’s consent to this Policy and to the processing of their personal data
15. Amendments to the Policy
The Operator may amend this Policy from time to time.
The new version of the Policy takes effect from the moment it is published on the website

By submitting data on the website https://armi-med.ru/, the user, in accordance with Federal Law No. 152-FZ “On Personal Data”, gives their consent to LLC “ARMI” (hereinafter – the “Operator”) to process their personal data under the terms set out in this Consent
1. Personal data provided by the user
The user provides the Operator with the following personal data

• Full name
• Phone number
• E-mail
• Medical information necessary for appointment scheduling and consultations (if voluntarily provided)

2. Purposes of processing
Personal data is processed for the following purposes

• Scheduling appointments
• Providing consultations
• Provision of medical services
• Informing about services and promotions
• Communication with the patient
• Maintaining medical records and documentation
• Compliance with legal requirements

3. Methods of data processing
The Operator is entitled to perform the following actions with personal data

• Collection
• Recording
• Systematization
• Storage
• Updating and clarification
• Transfer to medical specialists
• Deletion

Data may be processed both in automated and non-automated form
4. Transfer to third parties
Data may be transferred to

• Medical staff
• Online appointment and booking services
• Telecommunications operators
• Hosting providers
• CRM systems
• Mailing services
• Advertising and analytics systems (Yandex, Google, Meta*, VK, etc.)

*Meta is recognized as an extremist organization and is banned in the Russian Federation
5. Cross-border data transfer
Cross-border transfer of data is possible when using foreign IT services (located outside the Russian Federation)
6. Data retention period
Personal data is stored until the purposes of processing are achieved or until the user withdraws their consent
7. User rights
The user has the right to

• Obtain information about the processing of their personal data
• Request that their data be clarified or updated
• Request deletion of their data
• Withdraw their consent
• File a complaint with Roskomnadzor

8. Withdrawal of consent
The user may withdraw their consent by sending a request to the following e-mail address
armi.ims@mail.ru
9. Operator detailsLLC “ARMI”
Legal address
236011, Kaliningrad, Ostrovskogo Koshevogo St., 13, premises VII A
Actual address
236011, Kaliningrad, Ostrovskogo Koshevogo St., 13, premises VII A
INN (Taxpayer Identification Number): 3906401749
KPP: 390601001
OGRN (Primary State Registration Number): 1223900001698
OKPO: 74720744
Phone
8 (4012) 525-009, +7 921 612-50-09, +7 931 615-49-07
E-mail
armi.ims@mail.ru
10. Acceptance of consent
By filling out a form on the website, the user confirms their agreement with the terms of this document and consents to the processing of their personal data